Frequently
asked questions

MindDemand accepts health plans from most major insurance carriers as well as Medicare. We are updating our list periodically so if you don’t see yours listed below please reach out to us at support@minddemand.com.

We work with the following insurance carriers:

• Cigna
• Humana
• Aetna
• Blue Cross Blue Shield
• United Healthcare
• Magellan Behavioral Health
• Presbyterian Health
• Medicare/Medicaid
• UHC Welll med

New patient appointment is $295 (without insurance ) follow up and medication management appointments are $125. We do accept major health insurance, for the first appointment, typically patients can expect to pay a co-pay of an average between $25-$40 (dependant on policy). We accept major credit cards. If you have any questions about copay or your insurance policy please reach out to us at support@minddemand.com

We offer two options, via secure online video or phone call (the preferred option by patients). As well as in person at our Rockwall,Texas office.

Our secure online telehealth visit will be conducted by your provider, and he or she will perform a full medical and psychiatric evaluation that is no different than coming in person.

At MindDemand, our priority is ensuring we provide you with safe and effective mental health care treatment. Your provider can prescribe medication only if it is appropriate for your situation.

All medications are electronically sent to your nearest pharmacy of choice. We understand that some patients may already be on medication with a previous provider, so please let your MindDemand provider know, and we will work on a new treatment plan with you.

Our providers are leading board-certified psychiatrist doctors (MDs) as well as board-certified psychiatric nurse practitioners (NPs) who have special training and degrees in psychiatric treatment. All NPs work in collaboration with our board-certified psychiatrist MDs (this is a requirement by law).