Frequently
asked questions

We accept health plans from most major insurance carriers. If you'd like to confirm whether we are in-network with your specific insurance provider, please reach out to us at support@minddemand.com. We are happy to assist you with any questions regarding coverage

A new patient appointment costs $295 (without insurance), and follow-up or medication management appointments are $125. We accept most major health insurance plans. The cost of your appointment will depend on your specific insurance policy, which may include a co-pay, deductible, or co-insurance. To find out more about your coverage or to clarify your insurance details, feel free to contact us at support@minddemand.com. We also accept all major credit cards.

We offer two options, via secure online video or phone call (the preferred option by patients). As well as in person at our Rockwall,Texas office.

Our secure online telehealth visit will be conducted by your provider, and he or she will perform a full medical and psychiatric evaluation that is no different than coming in person.

At MindDemand, our priority is ensuring we provide you with safe and effective mental health care treatment. Your provider can prescribe medication only if it is appropriate for your situation.

All medications are electronically sent to your nearest pharmacy of choice. We understand that some patients may already be on medication with a previous provider, so please let your MindDemand provider know, and we will work on a new treatment plan with you.

Our providers are leading board-certified psychiatrist doctors (MDs) as well as board-certified psychiatric nurse practitioners (NPs) who have special training and degrees in psychiatric treatment. All NPs work in collaboration with our board-certified psychiatrist MDs (this is a requirement by law).